Keynote address at Contact Centres World.

Posted on June 8, 2009 by Malcolm Mac Donald

I will be delivering a Keynote address at the Contact Centres World – Africa 2009 convention.

The Topic will be:
Enabling business growth and innovation in a technologically converged world

  • Technology convergence impacts on service quality
  • Developing a consolidated ICT environment through long term vendor partnerships
  • Achieving more with less resources
I’ll have some great prizes to hand out and there will be a raffle to be the next person interviewed on my Podcast show “PlanIT” hosted by ITWeb. (www.discussit.co.za)  See you there!
Share
This entry was posted in Management. Bookmark the permalink.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>