I will be delivering a Keynote address at the Contact Centres World – Africa 2009 convention.
The Topic will be:
Enabling business growth and innovation in a technologically converged world
- Technology convergence impacts on service quality
- Developing a consolidated ICT environment through long term vendor partnerships
- Achieving more with less resources
I’ll have some great prizes to hand out and there will be a raffle to be the next person interviewed on my Podcast show “PlanIT” hosted by ITWeb. (www.discussit.co.za) See you there!
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