Monthly Archives: August 2006

Auditors are your friends – The Business Case for Infrastructure

Posted on August 31, 2006 by Malcolm Mac Donald

Andrew McAfee in his blog entitiled “Still on the Case of the Business Case” speaks about the misuse of ROI as a basis for the business case for IT projects. The Primary reason given is that the link between technology … Continue reading →

Posted in Management | 1 Comment

Business Cost Effectiveness – The missing IT link

Posted on August 29, 2006 by Malcolm Mac Donald

Very often a business will hand over a particular process to IT and once it is in place and automated it is “out of sight – out of mind”. As long as it doesn’t cause any trouble or disruptions the … Continue reading →

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ITSM blah blah blah!

Posted on August 25, 2006 by Malcolm Mac Donald

It seems that everyone is talking about implementing ITIL or doing service management properly, but no-one seems to have a process by which to do this. There are a lot of Frameworks lurking about in various IT companies and none … Continue reading →

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Pricing SOA right

Posted on August 22, 2006 by Malcolm Mac Donald

As an Internal IT service provider within a Large Corporate it is our responsibility to create an appropriate pricing model to ensure appropriate charge-back for the IT Services rendered on SOA deployments. The current thinking is to charge for the … Continue reading →

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